Privacy Policy


Privacy Policy

Data protection

Any information which you provide us will be processed in accordance with the UK Data Protection Acts of 1984 and 1998, this privacy policy and our security statement.

When you book a holiday through ENCHANTED HOLIDAYS LIMITED we take vital measures to ensure that your personal privacy is guaranteed. Strict guidelines are in place to prevent the possibility of unauthorised access so your information is held securely. We will not loan or sell any personally identifiable information to a third party. We may generate information for use with other products organised by ENCHANTED HOLIDAYS LIMITED.

How does ENCHANTED HOLIDAYS LIMITED use your information?

You are in control of the information ENCHANTED HOLIDAYS LIMITED has stored about you as any personal details will have been entered by you e.g. home address, e-mail address, name and phone number. This information allows us to deal with your booking as efficiently as possible. We will keep a record of your phone number and e-mail address in case we need to contact you urgently.

ENCHANTED HOLIDAYS LIMITED may use this information provided by you to keep you updated with any promotions and special offers that may be of interest. You can un-subscribe at any time from any newsletters that we send by e-mail.

To enable us to provide you with up-to-the-minute information and adapt our site to suit your needs we use web site patterns and statistics that monitor the activities of our clients e.g. click throughs to and from our site. These are of a non personal nature and any information collected is aggregate in content.

If you believe we are storing details relating to you and that these are incorrect please e-mail us or write to: Enchanted Holidays Limited, 250 Hounslow Road, Hanworth, Middlesex TW13 5JP, England.

We will correct any incorrect information within 2 working days. This information will be stored in our central database and accessed by authorised administration and systems staff only.

Other privacy information

Please check this page for any changes to our privacy policy. Your continued use of this site will constitute your agreement to any changed Terms and Conditions.

You are responsible for any password that ENCHANTED HOLIDAYS LIMITED may give you for accessing your booking details. Please be careful when using your password. We are able to authorise a new password if you have concerns about your personal security although this should rarely be necessary.

Enchanted Holidays Limited, 250 Hounslow Road, Hanworth, Middlesex TW13 5JP, England.
Registered No: 06192343 incorporated under the Companies Act 1985.